Does Home Depot offer free returns? What's their exchange policy?

What's Home Depot returns and exchanges policy? Can you return in-store? How many days do you have to return items to Home Depot for a full refund? Do I need a receipt to return my item to Home Depot? Do items need to be in new condition?
Home Depot's returns & exchanges policies are rated: 3.5 - 2 ratings

Add answer and rate this store

0 answers +0 votes
As part of your answer, please rate Home Depot's free returns & exchanges policies:
Click a star to rate
Click a star to rate
Add answer Cancel
Knoji Staff
129
Posted May 29, 2017

We researched this, and it does not look like Home Depot offers free returns currently. You will find the most current information on Home Depot's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Shopping tip: (October 20, 2018): Use promo code SHOPDECOR30 to save 30% off at homedepot.com — redeem it here. You can also view more Home Depot promo codes.

Amazon.com is also offering discounts on select Home Depot items on their website.

Update: we've found 17 more home improvement stores that currently offer free returns & exchanges and 890 home & garden stores that are offering free returns & exchanges . You can also view all 6,180 stores that offer free returns & exchanges across all categories.

This user rated Home Depot's returns & exchanges policies: 3.0
Upvote
Not helpful
Athena Goodlight
0
Posted Jun 19, 2012

Yes, LuLu's does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit LuLu's's page here.

This user rated Home Depot's returns & exchanges policies: 4.0
Upvote
Not helpful
Rated 4.2 - 34 reviews

About Home Depot

Home Depot is a major home improvement company operating the e-commerce site homedepot.com. Home Depot sells its products and services in the home improvement vertical, offering discounts and promo codes to its customers infrequently. Home Depot is very well-regarded among shoppers on Knoji, with 34 ratings and an average rating of 4.2 stars. Home Depot scores very highly compared to other brands in the home improvement industry, providing 12 e-commerce features to better serve its customers.

Home Depot's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Home Depot may not offer free returns & exchanges currently.
International Shipping:
Yes
Home Depot offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page.
Payment Options
Debit & Prepaid Cards:
Yes
Home Depot offers debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page.
PayPal:
Maybe
It appears that Home Depot may not accept PayPal currently.
Apple Pay:
Maybe
It appears that Home Depot may not accept Apple Pay currently.
Google Pay:
Maybe
It appears that Home Depot may not accept Google Pay currently.
Discount Policies
Promo Codes:
Yes
Home Depot supports a promo code box on their website. Check the Home Depot promo codes page for the latest coupon codes from Home Depot.
Sales:
Yes
Home Depot runs a clearance and promotions page on their website. Check the official Home Depot sales page for the latest discounted prices and sales directly from Home Depot
Military Discounts:
Maybe
It appears that Home Depot may not offer military discounts currently.
Official Coupons Page:
Maybe
It appears that Home Depot may not offer official coupons page currently.
Student Discounts:
Maybe
It appears that Home Depot may not offer student discounts currently.
Price Matching:
Yes
Home Depot has a price matching and price adjustment policy. Get discounted pricing from Home Depot if you find a lower price on another website. See program details on their official price matching page.
Birthday Discounts:
Maybe
It appears that Home Depot may not offer birthday discounts currently.
Senior Discounts:
Maybe
It appears that Home Depot may not offer senior discounts currently.
Competitor Coupons:
Maybe
It appears that Home Depot may not accept competitor coupons currently.
Coupon Stacking:
Maybe
It appears that Home Depot may not allow coupon stacking currently.
Customer Service Features
Contact Information:
Yes
Home Depot offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page.
Loyalty Programs:
Maybe
It appears that Home Depot may not offer loyalty programs currently.
Social Media Pages:
Maybe
It appears that Home Depot may not offer social media pages currently.
Reviews:
Maybe
It appears that Home Depot may not offer reviews currently.
Financing Options
Affirm Financing:
Maybe
It appears that Home Depot may not accept Affirm financing currently.
Klarna Financing:
Maybe
It appears that Home Depot may not accept Klarna financing currently.
Afterpay Financing:
Maybe
It appears that Home Depot may not accept Afterpay financing currently.
Bread Financing:
Maybe
It appears that Home Depot may not accept Bread financing currently.
Website Features
Website Security & Privacy:
Maybe
It appears that Home Depot may not offer website security & privacy currently.
Mobile Apps:
Maybe
It appears that Home Depot may not offer mobile apps currently.
Marketing Programs
Affiliate Programs:
Yes
Home Depot offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page.
View all features